Mission Statement

Mission Statement

Queens Avenue Surgery is committed to providing a high standard of care through a patient-centred and holistic approach to primary healthcare.
We strive to ensure our patients know their GP and that our GPs know their patients, building strong, lasting relationships that support continuity of care.

We uphold the highest clinical standards and use the most effective methods to enhance patient care, with the ultimate goal of improving the quality of life for all our patients. Our medical advice is grounded in the latest evidence, helping patients make informed decisions to achieve better health outcomes.

Vision Statement

To be a trusted and valued primary care provider at the heart of our community, where every patient feels known, respected, and supported in achieving lifelong health and wellbeing.

Our Core Values

1. Personalised Care
We believe in fostering meaningful relationships between patients and their GPs, ensuring continuity of care and mutual trust.

2. Excellence
We are committed to maintaining the highest clinical standards and continuously improving our services through evidence-based practice.

3. Integrity
We act with honesty, transparency, and accountability in every aspect of our work.

4. Compassion
We treat every individual with kindness, empathy, and respect, recognising the unique needs of each patient.

5. Community
We are proud to serve our local community and work collaboratively to promote health and wellbeing for all.

6. Innovation
We embrace new ideas and technologies that enhance patient care and improve health outcomes.

Page last reviewed: 13 May 2025
Page created: 13 May 2025